The CRM system is designed for service industries such as catering and pharmaceuticals, foreign trade teams, and sales-driven businesses, helping companies address slow lead follow-up, high customer churn, inconsistent sales actions, and lack of real-time visibility for managers. It standardizes, automates, and visualizes the sales process.
Problems Solved by CRM
| Key Pain Points | CRM Solutions |
|---|---|
| Low sales follow-up efficiency | Automated follow-up reminders to prevent lead loss |
| Dispersed customer information | Centralized customer profiles for complete information |
| Managers lack real-time insights | Real-time dashboards for instant data visibility |
| Inconsistent sales execution | Automated customer lifecycle workflows to unify actions |
CRM leverages automated reminders, AI scoring, and workflow management to reduce repetitive tasks, improve follow-up efficiency, and help managers quickly identify opportunities and risks.
Core Features
- Lead Management
- Automatic lead capture, import, and assignment
- AI scoring to predict lead conversion likelihood
- Customer Management & Assignment
- Centralized customer information management
- Supports automatic or manual assignment to sales personnel
- Multi-dimensional tagging (industry, region, priority, etc.)
- Follow-up & Task Management
- Log every communication
- Automated reminders for next sales action
- Task assignment, reminders, and progress tracking
- Quotations & Contract Management
- Generate and manage quotations
- Contract approval and archiving
- Automatic notifications for contract expiry and renewals
- Sales Funnel & Performance Reports
- Visualized sales funnel with real-time stage monitoring
- Employee performance reports and team KPI analysis
- Data export and multi-dimensional analysis
- Workflow Automation
- Full lifecycle automation of customer management
- Intelligent suggestions for next best action
- Multi-language support for international teams
Visual Interface Preview
- Customer List Page
- Customer Detail Page
- Follow-up Log Page
- Sales Funnel View
- Dashboard
- Workflow Configuration Page
System Highlights & Differentiators
- AI Lead Scoring: Predict lead conversion probability and prioritize high-value customers
- Intelligent Action Recommendations: Provides next best sales action suggestions
- Real-time Data Insights: Managers have instant access to team and customer status
- Multi-language Support: Facilitates cross-regional collaboration for international teams
- Automated Workflows: Reduces repetitive tasks and ensures consistent sales execution
Customer Cases
- Chongqing Zhengzhu Technology Co., Ltd.
- After using the Fengyun CRM system, lead conversion rate increased by 30%
- Contract approval cycle reduced by 70%
- Chongqing Canglin Industrial Co., Ltd.
- Since deploying the Fengyun system in 2024, using public pool rules and intelligent to-do, the number of customers followed up per salesperson doubled
- Sales forecast accuracy reached 95%